If you have not received a verification email, you can try to re-send the verification email.Please be sure to check both Spam/Junk folders in case your email provider has decided to hide our mail.
If you are a Star Rider, please provide us with the last 4 digits of your credit card so we can authenticate your request.
If you are a Free member, we will not change the email address.
If you've forgotten your Star Stable password, click here and the follow the instructions.
In order to remove your account, please contact Customer Service who will remove it for you.
Your account can be banned for breaking the Star Stable rules.
For the list of our rules please click the Terms and conditions.Payment Reversals can also lead to to a ban of your Star Stable account, please contact our Customer Service team if you have any questions regarding reversals and please be patient with a response before making any reversals.Unauthorized chargebacks from the Star Stable Official Shop will also result in your Star Stable account getting banned.Downloading a Cheat Engine will get your account automatically banned.However, if you contact our Customer Service Team they will review account and decide whether to remove the ban or not.To maintain a balance on our servers, all players are automatically placed on servers that have space.